Terms and Conditions of Urbisopic

Effective Date: January 4, 2025

Welcome to Urbisopic, your go-to destination for gourmet food products. By accessing or using our website, services, or placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully as they govern your use of the site, your interactions with us, and the purchase of any products. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using the website www.urbisopic.com or any related services, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use the website or make any purchases.

2. Modification of Terms

Urbisopic reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use the website after any such changes, you agree to be bound by the updated terms.

3. Account Registration

To make a purchase or access certain features of our website, you may need to create an account. By registering for an account, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain the security and confidentiality of your account information.
  • Notify us immediately if you suspect any unauthorized use of your account.

4. Product Information

  • We strive to provide accurate descriptions, prices, and details for all our products. However, we do not guarantee that all product information is 100% accurate or up-to-date.
  • Product availability is subject to change, and we cannot guarantee that all products will be in stock at all times. If a product is unavailable, we will notify you and offer alternative options.

5. Order Placement and Acceptance

  • To place an order, you must provide correct billing, shipping, and payment details. After you submit an order, you will receive an order confirmation via email.
  • We reserve the right to accept or decline any order for any reason, including but not limited to pricing errors, availability issues, or suspicion of fraud.
  • We will notify you if there are any issues with your order, and we will either provide an alternative solution or cancel the order and issue a refund if necessary.

6. Pricing and Payment

  • All prices listed on our website are in U.S. Dollars (USD). Prices may change without notice. The price at checkout will be the final price you pay, including applicable taxes and shipping fees.
  • We accept various payment methods, including credit cards, PayPal, Apple Pay, and Google Pay. Payment is required at the time of purchase.
  • We reserve the right to correct any pricing errors. In the event of a pricing error, we will contact you to confirm the updated price before processing your order.

7. Shipping and Delivery

  • We offer various shipping options, and shipping fees are calculated based on the weight, size, and destination of your order. Delivery times will vary depending on the shipping method selected and your location.
  • Once your order is shipped, we will provide you with a tracking number. Shipping times may vary, and we are not responsible for delays caused by third-party carriers or customs in international shipments.
  • We are not responsible for lost, stolen, or damaged items during transit. If your item is damaged, please contact us immediately, and we will assist you in filing a claim.

8. Returns and Refunds

  • Our Refund and Returns Policy governs all returns, exchanges, and refunds. You may return most products within 30 days of purchase, provided the product is in unused, unopened condition.
  • Some items, including perishable goods, are non-returnable for health and safety reasons.
  • Refunds are issued to the original payment method, and return shipping may be the responsibility of the customer, unless the return is due to a mistake on our part.

9. Privacy and Security

  • By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.
  • We take reasonable steps to protect your personal information and payment details, but we cannot guarantee complete security due to the inherent risks of online transactions.

10. Intellectual Property

  • All content on the website, including logos, images, text, videos, and trademarks, are the property of Urbisopic or our licensors and are protected by copyright and intellectual property laws.
  • You are granted a limited, non-transferable license to use the website for personal, non-commercial purposes only. You may not reproduce, distribute, or use any content from the website for commercial purposes without our prior written consent.

11. Prohibited Activities

You agree not to engage in any activities that may:

  • Violate applicable laws or regulations.
  • Infringe upon the rights of others, including intellectual property rights.
  • Interfere with or disrupt the operation of the website or our services.
  • Use the website for fraudulent, harmful, or illegal activities.

12. Limitation of Liability

  • Urbisopic is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of our products.
  • Our liability is limited to the amount paid for the product in question, and we do not offer warranties, except as required by law.

13. Dispute Resolution

  • In the event of a dispute, we encourage you to contact us first so that we can attempt to resolve the issue amicably.
  • If the dispute cannot be resolved informally, it will be subject to binding arbitration in accordance with the laws of the state of North Carolina. Any legal action must be initiated in the appropriate courts located in North Carolina.

14. Termination of Access

We may, at our sole discretion, suspend or terminate your access to the website if we believe you have violated these Terms and Conditions, engaged in illegal activities, or disrupted the operation of the website.

15. Governing Law

These Terms and Conditions are governed by the laws of the state of North Carolina, United States, without regard to its conflict of law principles.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing Urbisopic. By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We value your business and are committed to providing you with exceptional products and service.