Privacy Policy of Urbisopic

Effective Date: January 4, 2025

At Urbisopic, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or engage with our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or services. The types of information we may collect include:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, payment details, and other information necessary to process your order or provide services.
  • Non-Personal Information: This includes technical information such as your IP address, browser type, device information, and usage data about how you interact with our website.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, improve functionality, and analyze usage patterns. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
  • Communication: To send order confirmations, updates, promotional emails (if you’ve opted in), and respond to inquiries or requests.
  • Personalization: To personalize your experience and offer product recommendations based on your preferences and shopping history.
  • Improvement of Services: To improve our website and services, including analyzing website traffic, customer behavior, and improving our offerings.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take security seriously and implement various safeguards to protect your personal information. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data transmitted between your device and our website.
  • Access Control: We limit access to personal data to authorized personnel who need it to perform their job functions.
  • Secure Payments: All payment transactions are processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI DSS).

4. Sharing Your Information

We may share your information with third-party service providers to assist with order fulfillment, customer support, marketing, and other business operations. These third parties are required to use your information only for the purposes specified by Urbisopic and to comply with data protection laws.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may also disclose your personal information to comply with legal obligations, protect our rights, or in the event of a business transaction (e.g., merger or acquisition).

5. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing any personal information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements and business needs.
  • Opt-Out: You can opt out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in the emails or by contacting us directly.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@urbisopic.com
Phone: (910) 482-3560
Address: 706 Elcona St, Fayetteville, North Carolina
Website: www.urbisopic.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Thank you for choosing Urbisopic! We are committed to protecting your privacy and providing a safe and enjoyable shopping experience.