Payment Policy of Urbisopic

Effective Date: January 4, 2025

Thank you for shopping with Urbisopic! This Payment Policy outlines the terms and conditions for making payments for products purchased on our website. By placing an order, you agree to the following terms regarding payment methods, billing, and related information.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Stratosopic Gift Cards (if available)

We use secure payment processing systems to ensure your payment information is protected. All payments must be made in U.S. Dollars (USD).

2. Payment Authorization

  • When you place an order, the payment method you select will be authorized for the total amount of your order, including any applicable taxes, shipping fees, and other charges.
  • If you select a payment method such as a credit card, your payment will be processed immediately once the order is confirmed.
  • If there is an issue with payment authorization, we will notify you, and your order will not be processed until the payment is successfully completed.

3. Payment Processing

  • Payment for your order will be processed once we have received and confirmed your order details.
  • If the payment is successful, you will receive an order confirmation email with the details of your purchase.
  • If the payment fails or is declined for any reason, your order will not be processed, and you will be informed to update your payment details.

4. Billing Information

  • When you place an order, you are required to provide accurate and up-to-date billing information. This includes your name, address, and payment details.
  • We reserve the right to verify the billing information provided to ensure the security and legitimacy of your payment.
  • Please ensure that the billing address matches the address on file with your payment provider to avoid delays in processing your order.

5. Taxes and Additional Fees

  • All applicable sales taxes will be calculated and added to the total amount at checkout based on your shipping and billing address.
  • Any customs duties, taxes, or additional fees on international orders are the responsibility of the customer and are not included in the price at checkout.
  • We do our best to ensure that all fees are transparent and clearly stated before you complete your purchase.

6. Currency

All transactions on our website are conducted in U.S. Dollars (USD). If you are making an international purchase, your bank or payment provider will handle the conversion of your local currency to USD.

7. Security and Privacy

  • We take your privacy and the security of your payment details seriously. All payment transactions are encrypted and processed securely through industry-standard payment gateways.
  • We do not store any credit card information on our servers. Your payment details are securely processed through trusted third-party providers.
  • For more information on how we collect and protect your data, please refer to our Privacy Policy.

8. Payment Confirmation

  • After your payment is successfully processed, you will receive an order confirmation email with your order details, including the items purchased, the total cost, and an estimated delivery date.
  • Please note that your payment may be subject to fraud checks by your payment provider, which could delay the processing of your order.

9. Payment Disputes and Chargebacks

  • If you believe there has been an error in the payment process or you need to dispute a charge, please contact us immediately at info@urbisopic.com.
  • In the event of a chargeback, we may attempt to resolve the issue directly with the customer before initiating formal action. If a chargeback is initiated, the customer agrees to cooperate fully with our efforts to resolve the issue.

10. Cancellations and Refunds

  • If you wish to cancel your order, please do so as soon as possible. Cancellations can only be made before the order is shipped. Once the order has been processed for shipment, our Returns and Refunds Policy will apply.
  • Refunds will be issued to the original payment method after the return is processed. Please refer to our Refund and Returns Policy for more details.

11. Changes to the Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Any changes will be reflected on this page, with the effective date clearly indicated. By continuing to use the website and make purchases, you agree to be bound by the updated terms.

Contact Us:

If you have any questions or need assistance regarding payments, please feel free to contact us:

Thank you for choosing Urbisopic. We are committed to providing you with a secure, seamless shopping experience.